Once your order has been shipped, you will receive a confirmation email or notification containing tracking information. You can use this information to track the progress of your shipment and determine when it is expected to arrive. If you have any concerns or questions regarding your order, you can contact our customer support email for assistance: tj@perihair.com

If you find yourself unsatisfied with your purchase, we encourage you to reach out to our customer support within 30 days from the date of purchase. Our dedicated team is here to assist you with returns or refunds on a case-by-case basis, ensuring that we address your specific concerns and find a satisfactory resolution. Please reach the team at tj@perihair.com.

The shipping duration can vary depending on your location and the shipping method chosen at checkout. Typically, standard shipping within the USA may take 4-7 business days, while international shipping can take longer, ranging from 7-21 business days. Please note that these are estimated timeframes and delays may occur due to factors beyond our control.

It may be possible to change your shipping address after placing an order, but this depends on the stage of processing and the shipping carrier's policies. We recommend contacting our customer support email “tj@perihair.com” as soon as possible to request an address change. Please note that address changes may not always be feasible once the order has been processed.